Garcia Plumbing & Heating
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Garcia Plumbing & Heating operates in Albuquerque, New Mexico, maintaining a presence in the local plumbing trade. The business holds a listing as a plumber serving the metro area, though no formal licensing details or years-in-operation figures appear in available public records. Across six customer reviews currently on file, the company has accumulated a 1.7-star average rating, indicating significant dissatisfaction among recent clientele. These reviews uniformly describe experiences involving sewage emergencies, service call charges, and concerns about professional conduct. For homeowners in Albuquerque facing plumbing emergencies, this rating places the business among the lower-rated options in the local market, warranting careful consideration before engagement.
The company maintains a web presence through basic listings but does not appear to offer detailed service documentation, certification credentials, or specific areas of special differentiation in the online space. No manufacturer partnerships, specialized equipment certifications, or unique service guarantees surface from publicly available sources. Without a formal website or documented service portfolio, prospective customers lack the typical reference materials many plumbing contractors provide to establish credibility. This absence of verifiable technical credentials or specialized offerings contrasts with competitors who typically showcase specific brand relationships, advanced licensing, or niche expertise in areas such as trenchless pipe repair or high-efficiency water heater installation.
Customer accounts shared in public reviews describe several recurring situations. One homeowner reported a major sewage backup affecting both bathrooms, with a service window of 11 AM to 3 PM resulting in evening arrival at 6 PM. Reviewers indicate technicians failed to introduce themselves or display company identification before examining the situation and requesting a $65 payment. Multiple accounts state payment was requested before work commenced, with reviewers expressing frustration that service was not provided after payment discussion. Another reviewer characterized the interaction as rude and lacking customary professional courtesies expected when inviting service providers into a residence. These accounts suggest communication and transparency challenges during emergency service calls, particularly around expectations for timely arrival, identification protocols, and billing practices.
What Customers Say
All six published reviews assign one star, reflecting unanimous customer dissatisfaction. Multiple reviewers specifically mention technicians arriving outside the promised time window, failing to provide identification, and requesting payment before performing any work. Customers describe situations involving sewage backups requiring immediate attention, with service calls concluding without resolution after payment discussions.