Hercules Industries

Hercules Industries has served Albuquerque's heating and cooling community since its founding as a family-owned, employee-owned business. Operating Monday through Friday from 7 AM to 4 PM, this distributor supplies HVAC equipment, sheet metal products, parts, tools and supplies to contractors throughout central New Mexico. With 27 reviews yielding a 3.4-star average, the company has built a mixed reputation among both trade professionals and occasional walk-in customers seeking parts for residential systems.

What distinguishes Hercules Industries is its depth of brand partnerships and specialized distribution model. The company stocks products from over 75 manufacturers including LG, Aprilaire, Armstrong Air, and 3M, offering matched systems for residential and light commercial applications. Their inventory spans indoor air quality equipment, electrical components, pipe and copper fittings, and HVAC-specific tapes. For contractors, they provide project management services, delivery and installation support, and access to dealer-centric resources through their online portal.

Customer experiences vary significantly by interaction. Reviewer Aj Gonzales praises technicians Derek and the staff for going out of their way, while multiple negative reviews specifically call out a counter staff member named Chris for rudeness and dismissiveness. Longtime customer Keola C notes that service declined after a popular salesperson named Tom retired, describing recent attempts to get pricing as requiring almost begging. However, reviewer Larry Sal reports reasonable prices and great customer service, suggesting that positive experiences depend heavily on which team member assists you.