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Claim This BusinessAbout NM Air Installation, Cooling & Heating LLC
NM Air Installation, Cooling & Heating LLC operates as a heating and cooling contractor serving Albuquerque and Los Lunas alongside surrounding New Mexico communities. The business maintains a 3.2-star rating derived from 18 customer reviews, indicating a mixed track record that prospective clients should evaluate carefully. The company offers bilingual support in Spanish, whichbroadens accessibility for Spanish-speaking homeowners in the region. Core service offerings span residential heating and cooling systems, including furnaces, heat pumps, traditional AC units, and swamp coolers common to the New Mexico climate.
The contractor specializes in both new installations and replacement work for heating and cooling equipment, along with maintenance and repair services. Website listings indicate heat pump repairs, refrigerated air conversion, and swamp cooler services as distinct offerings. This range suggests capability across multiple system types found in high-desert residential properties, though specific brand partnerships or certifications are not prominently displayed on the site.
Customer reviews reference specific technicians by name, with Marco receiving positive recognition for professional installation work and fair pricing on new AC and furnace units. Reviewers describe timely arrivals and service that exceeded expectations in at least two instances. However, serious concerns emerge from other reviews: one customer alleges improper AC sizing resulting in safety hazards including carbon monoxide leakage, while another describes afailed no-show appointment and unresolved refund issues. These contrasting accounts suggest service quality may vary significantly between jobs.
What Customers Say
18 reviews split between strong praise and serious complaints. Positive reviewers cite Marco by name for professionalism, fair pricing, and same-day arrival during emergencies. Negative reviews describe safety issues with installations and communication failures, with one customer referencing a $7,000 charge and another a $1,500 deposit never refunded.
Services
AC Replacement and Installation
Complete air conditioning new installs and system replacements for residential properties.
AC Repair and Maintenance
Diagnostic repair services and seasonal tune-ups to maintain cooling efficiency.
Heating Installation and Replacement
Furnace and heating system new installs and replacement projects.
Furnace Repair and Maintenance
Heating system repairs and preventative maintenance services.
Heat Pump Repairs
Service and repair for heat pump systems providing both heating and cooling.
Swamp Cooler Maintenance and Repair
Evaporative cooler service common to the New Mexico climate.
Refrigerated Air Conversion
Upgrading from swamp coolers to refrigerated central AC systems.