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About Petroglyph Plumbing & Heating, Inc
Petroglyph Plumbing & Heating, Inc operates in Albuquerque as a plumbing contractor holding a 4.0-star rating derived from 19 client reviews. The company provides plumbing repair and installation services to residential customers throughout the Albuquerque metro area. While the business website is currently unavailable, review documentation indicates the team handles water heater systems as a primary service focus.
With the company website offline, concrete details about manufacturer partnerships, specialized certifications, or unique service offerings cannot be verified through digital sources. Reviewers mentioning extended relationships with Petroglyph suggest ongoing maintenance agreements for tankless water heater systems, though specific brand authorizations or equipment specializations require independent confirmation through direct inquiry with the contractor.
Multiple reviewers reference specific technicians by name in their feedback. Andres received commendations for prompt, professional diagnosis and courteous service on a recent visit. Lesly in the office was noted as helpful with scheduling. A reviewer described a scenario where a service team responded the morning after an evening call regarding a malfunctioning water heater, troubleshooting the issue, sourcing a replacement part overnight, and completing installation. Another account detailed multi-year experience managing repeated water heater failures with consistent quality work.
What Customers Say
3 of 6 sampled reviewers praising the company cite specific technicians by name, highlighting Andres, Kurt, and Lesly for professionalism and skill. Negative reviews center exclusively on billing disputes, with two clients reporting final invoices exceeding initial estimates without clear prior communication. Positive feedback consistently mentions diagnostic competence and courteous conduct.
Services
Water Heater Repair
Diagnosis and repair for standard and tankless water heating systems using parts sourced through industrial distributors.
Water Heater Installation
Replacement unit installation including new component setup like pressure tanks and pumping equipment.
Tankless Water Heater Service
Annual cleaning and maintenance for tankless units including Noritz systems per multiple reviewer accounts.
Plumbing Diagnostic Services
System troubleshooting identifying malfunction causes, with one account noting overnight parts procurement.
Emergency Plumbing Response
After-hours contact availability for urgent residential plumbing issues with next-day service capability.