Rockefeller's Cleaning & Restoration Company | Rockefeller's Construction, Inc.

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Claim This BusinessAbout Rockefeller's Cleaning & Restoration Company | Rockefeller's Construction, Inc.
Rockefeller's Cleaning & Restoration Company operates from 5514 Coal Ave SE in Albuquerque, serving the Duke City and surrounding communities with fire damage restoration, water mitigation, and full-scale reconstruction. With 4.0 stars derived from 141 client reviews, the firm operates around the clock every day of the week, a critical detail for homeowners facing midnight disasters. Three decades of continuous operation have earned the company recognition from industry bodies, and its dual entity structure pairs cleaning and restoration services with a licensed general contracting arm under one local management team.
What distinguishes Rockefeller's from competing restoration firms involves their vertically integrated model: the same team that handles emergency water extraction proceeds through structural rebuilding, eliminating the need to coordinate separate contractors during stressful claim processes. Their service menu extends beyond conventional fire and smoke damage into specialized niches including illicit drug remediation, trauma and biohazard cleanup, fine art restoration after fire damage, and environmental odor control. The company maintains 24/7 emergency board-up capability, a practical safeguard when permanent repairs require scheduling delays.
Customer narratives from verified reviews reveal how teams navigate specific crisis scenarios. For a reviewer in Santa Fe facing sewage backup, the crew arrived the same day and maintained ongoing coordination through reconstruction phases. Another client described project manager Sarvar as consistently accessible during a mold remediation project, while Jessica Graves credited both Savar and technician Jacob for transforming her water-damaged dining room into what she described as 'better than new.' A 2-star reviewer cited scheduling frustrations involving multiple inspection visits and communication gaps between team members.
What Customers Say
Of 4 detailed reviews, 3 award 5 stars citing same-day response, attentive project management, and craft quality that exceeded pre-loss conditions. One 2-star review describes multiple inspection cycles and inconsistent updates as sources of frustration. Positive mentions cluster around responsiveness during emergencies, while negative feedback targets communication protocols rather than workmanship.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| WednesdayToday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |