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Claim This BusinessTotally Cool Air Heating & Cooling operates as a locally owned HVAC contractor serving Albuquerque and the surrounding communities of Rio Rancho, Los Lunas, and Bernalillo. The company has built its reputation on a 5.0-star rating across 34 customer reviews, with technicians who communicate clearly about scheduling, pricing, and any unexpected issues that arise during service calls. Operating Monday through Friday from 7am to 5pm, the team handles both residential heating and cooling needs, from routine maintenance to full system replacements.
What distinguishes Totally Cool Air from other area contractors is their range of cooling solutions tailored to New Mexico's climate. They install and service Breezeair and Convair evaporative coolers, offer refrigerated air conversions for customers seeking more powerful cooling, and provide ductless mini-split systems for homes without existing ductwork. The company explicitly operates on what they describe as a model of integrity, promising never to sell customers equipment they do not need or want.
Customer reviews name specific technicians and describe concrete scenarios. One reviewer recounts how George and his team replaced a furnace and swamp cooler, then returned two days later to fix an unrelated thermostat wiring issue at no additional charge. Another customer praised technician Gabe for working on their swamp cooler unit, describing the repair work as amazing and the service as professional. A third reviewer mentioned the service man diagnosed their Heil furnace as a flame sensor issue and had it running within one hour, explaining how the component works.
All 34 reviewers awarded 5 stars, with multiple customers specifically naming George (the owner), Gabe, and Blue as technicians who exceeded expectations. Customers consistently mention fair pricing, honest assessments, and service calls that addressed their specific problems without unnecessary upselling.
Diagnostic services and repairs for air conditioning systems, with technicians who check every component to identify the root cause.
Full installation of new air conditioning systems, with personalized recommendations based on each home's unique cooling requirements.
Furnace repairs including flame sensor issues, igniter problems, and other heating system failures common in Albuquerque's winters.
New heating system installation and replacement services for outdated or failing furnaces.
Efficient single-zone and multi-zone mini-split installations for homes without ductwork or room-by-room temperature control.
Installation and service of Breezeair, Convair, and MasterCool swamp coolers designed for New Mexico's climate.
Conversion from evaporative cooling to refrigerated central air for customers seeking more powerful summer cooling.