Villa Apartments

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About Villa Apartments
Villa Apartments sits at 1111 Cardenas Drive SE in Albuquerque, a mid-size apartment complex serving the Southeast Heights neighborhood. With 73 Google reviews yielding a 3.6-star rating, the property attracts renters seeking pet-friendly housing with outdoor amenities. The leasing office maintains standard weekday hours, closing on weekends to handle inquiries. The property markets one-, two-, and three-bedroom floor plans with varying configurations to serve singles, couples, and families.
What distinguishes Villa Apartments from neighboring complexes is its investment in curb appeal and resident recreation. Multiple five-star reviews praise the grounds, noting mature trees, landscaped rose beds, and a dedicated dog park. The reviewer Ty G specifically mentions the staff as wonderful, attentive, and kind. Another reviewer highlights the owners directing profits toward building and pool maintenance, suggesting ongoing capital improvement rather than neglect. These details surface in resident feedback rather than marketing copy.
The reviews present a divided picture. Kaley Delker describes a positive six-month tenure with friendly staff and a safe property despite location concerns near downtown. However, chrisleonard1975 recounts a troubling 18-month experience involving conflicts with management, an alleged physical altercation captured on video, safety incidents including a key-scratched car and an injury on non-compliant stairs, and multiple police reports. This negative account represents the strongest criticism in the review set, while Linda Silva Smith offers a counterpoint praising the clean facilities and seasonal trees.
What Customers Say
Positive reviews cite grounds maintenance, staff friendliness, and pet amenities. The single one-star review alleges management conflicts, property safety issues, and unresolved disputes. Three of four named reviewers mention specific staff interactions.
Working Hours
| Sunday | Closed |
| Monday | 9 AM–5 PM |
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| ThursdayToday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | Closed |
Services
Leasing & Move-In
Application processing, unit selection, and move-in coordination for new residents.
Apartment Maintenance
Work order handling for unit repairs and maintenance requests submitted by residents.
Pet Accommodations
Pet-friendly housing with designated dog park area for residents with animals.
Grounds Keeping
Landscaping maintenance including seasonal trees, grass areas, and rose bed gardens.
Pool & Recreation Areas
On-site pool access and common area amenities for resident use.
Parking & Access
Reserved or open parking options including gated entry for residents.