Villas Del Cielo
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Claim This BusinessAbout Villas Del Cielo
Villas Del Cielo operates as an apartment community in Albuquerque, New Mexico, with 285 resident reviews contributing to a 3.7-star average rating. The property maintains standard weekday office hours from 8:30 AM to 5:30 PM, with Saturday availability from 10 AM to 5 PM and Sunday closure. Located in the Duke City, this community serves renters in the greater Albuquerque metropolitan area, providing one-bedroom and two-bedroom floor plan options.
Online presence reveals a digital-focused rental operation with applicant portals, resident login functionality, and video tour accessibility. Community amenities include typical apartment complex offerings such as online maintenance request submission through the resident portal. The property management team maintains visible office presence during stated business hours, though specific brand partnerships or specialized services are not prominently displayed on the website.
Resident feedback presents mixed experiences. Positive reviews highlight responsive maintenance staff, particularly mentioning individuals named Elliott who addressed repair requests in timely fashion and maintained professional tenant interactions. One reviewer noted weekend maintenance requests received Monday-morning follow-up. Conversely, negative reviews document recurring issues including sewage backup incidents, extended hot water repair timelines spanning multiple days, and pest concerns. These accounts suggest service quality may correlate with specific maintenance personnel involvement.
What Customers Say
Of eight detailed reviews, three explicitly praise maintenance responsiveness including same-weekend and next-morning repairs, while two negative reviews cite unresolved plumbing issues and communication gaps regarding repair timelines. Positive experiences disproportionately reference interactions with named staff members.
Working Hours
| Sunday | Closed |
| Monday | 8:30 AM–5:30 PM |
| Tuesday | 8:30 AM–5:30 PM |
| WednesdayToday | 8:30 AM–5:30 PM |
| Thursday | 8:30 AM–5:30 PM |
| Friday | 8:30 AM–5:30 PM |
| Saturday | 10 AM–5 PM |
Services
One-Bedroom Apartments
Single-bedroom floor plan units available for rent, listed under Availability section.
Two-Bedroom Apartments
Two-bedroom floor plan units offering additional living space for families or roommates.
Online Maintenance Requests
Digital submission system for repair orders through resident portal interface.
Resident Portal Access
Authenticated online portal for tenants to manage lease accounts and submit requests.
Applicant Online Portal
Digital application system for prospective renters to initiate lease process remotely.
Video Property Tours
Virtual walkthrough content showcasing available units and community common areas.
Community Amenities
On-site facilities and features highlighted on dedicated Amenities webpage.