Sears Appliance Repair

Sears Appliance Repair operates as an appliance repair service in Belen, New Mexico, holding a 4.0-star rating aggregated from 63 customer reviews. The business maintains consistent daily availability from 5 AM through 9 PM, accommodating scheduled service requests throughout the week. Local homeowners in communities including Los Chavez, Jarales, and Tome have engaged this provider for washing machine diagnostics and repair work, reflecting service reach beyond the immediate Belen city limits.

The Sears brand partnership positions this contractor within a national service network, though the Belen location operates with practices that some reviewers found misleading, customer feedback specifically cited the use of a local phone number that routes through a larger retail partner, creating confusion about the service provider's local presence. This disconnect between perceived local operation and the actual corporate service model represents a notable aspect of the customer experience worth understanding before scheduling.

Named technicians appear throughout customer feedback, with multiple reviewers referencing interactions with Mike on washer diagnostics and Greg during service appointments. One customer story describes a scenario where a technician proposed an $800 control board replacement for a 14-month-old washer, while subsequent investigation revealed the actual issue was a slip clutch costing under $20, a repair the homeowner performed independently after the initial quote. Another review recounts waiting two full days for a scheduled appointment, with arrival times repeatedly changed before ultimately receiving same-day service late in the afternoon. These accounts illustrate the variability in diagnostic accuracy and scheduling reliability that past customers have experienced.