Turquoise Trail Electric & Plumbing, LLC

Turquoise Trail Electric & Plumbing operates as a general contractor in Cedar Crest, New Mexico, serving residents across the Albuquerque metro area with focused expertise in residential electrical systems and plumbing infrastructure. The company maintains consistently long business hours, opening at 8 AM and closing at 8 PM Monday through Friday, though Saturday and Sunday bring full closures. With 47 submitted reviews generating a 3.0-star aggregate rating, the contractor presents a mixed track record that requires careful evaluation by prospective clients.

The company differentiates itself by managing complex new-construction projects that integrate multiple utility systems. Rather than subcontracting separate trades, this contractor coordinates electrical service, water line installation, water softening and reverse osmosis setup, and septic system work under a single project manager. A five-star reviewer described the lead technician as proactively monitoring job sites and maintaining direct communication throughout multi-phase builds, noting that original quotes were honored even when tax omissions created accounting complications.

Customer experiences highlight significant variance in service quality and communication. One reviewer working with a technician named Rick described same-day responsiveness and hands-on project oversight for a new home build, while two separate one-star reviews documented unresolved leaks, substantial pricing disputes exceeding three thousand dollars above expected costs, and allegations of non-returned calls. A plumber who failed to secure pipe connections beneath a sink left a system actively leaking into underlying infrastructure, according to a detailed negative account.