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About Plumb R Us LLC
Plumb R Us LLC serves Fort Sumner and the broader De Baca County region with HVAC installation, repair, and maintenance services. The contractor holds a 3.3-star average rating compiled from 22 customer reviews, offering residential and light commercial solutions to homeowners throughout the eastern New Mexico corridor. While the business does not maintain a public website, prospective clients can reach the office directly at (575) 760-4628 to discuss equipment options and schedule service calls.
Without a web presence or documented brand partnerships, this contractor differentiates primarily through direct responsiveness rather than specialized certifications or manufacturer authorizations. Reviewers note cases where the team completed work that original installers abandoned, suggesting willingness to handle corrective projects other contractors declined. The absence of publicly listed service hours or upfront pricing information means prospective clients should confirm availability and obtain written estimates before work begins.
Reviewers cite specific technicians who delivered results under pressure. One homeowner in Clovis described Casey and Beto arriving within 24 hours to restore heat during winter, staying until the system reached adequate temperature and following up with a thermostat replacement. Another reviewer credited the team with resolving a mini-split installation that another contractor left incomplete, noting the system functioned properly for the first time in eight months after their intervention. These accounts describe proactive follow-through rather than routine maintenance calls.
What Customers Say
3 of 6 reviewers report positive experiences highlighting responsive emergency service and corrective repairs, while 3 others cite no-show appointments, incomplete work, or communication breakdowns. Positive reviews specifically name technicians Casey and Beto, whereas negative reviews reference scheduling failures and abandoned jobs.
Services
HVAC System Installation
New heating and cooling unit installation for residential properties, including mini-split systems.
Heater Repair
Diagnostic and repair services for failing heating systems, with same-day response noted in reviews.
AC Repair
Air conditioning repair addressing common issues like freezing outdoor units and refrigerant problems.
System Maintenance
Routine maintenance and tune-ups to keep systems operating efficiently between major repairs.
Corrective Installation Work
Finishing or repairing installations begun by other contractors who left jobs incomplete.