Laroc Refrigeration

Laroc Refrigeration operates as a multi-trade contractor serving the greater Gallup, New Mexico area from a fixed location on West Wilson Avenue. The business holds a 3.6-star average rating derived from 28 customer reviews, reflecting a mixed track record that warrants careful consideration. On their website, Laroc explicitly claims 56 years of continuous local operation, emphasizing their longevity as a selling point for customers evaluating warranty reliability. The company maintains standard weekday hours from 8 AM to 5 PM, closing on weekends. Prospective clients should note that Laroc operates under the corporate entity Laroc Inc., which may affect how warranty and service agreements are formalized.

What distinguishes Laroc from single-trade competitors is their capacity to handle HVAC, electrical, plumbing, sheet metal fabrication, and utility work through a single service call. Their website explicitly references this breadth, positioning the company as a solution when other contractors disappear and fail to honor warranty commitments. This multi-trade capability allows Laroc to address complex system interactions that require coordinating across mechanical trades. The company advertises air-conditioning, natural and LP gas heating systems, refrigeration, and in-house sheet metal fabrication services.

Reviewer Eric Nordhoff recounts that technicians Vinny and PP Gonzales arrived on time to repair a walk-in cooler, performed a thorough assessment, and presented multiple repair options ranging from cost-effective solutions to comprehensive fixes. Another reviewer, Jason VanWinkle, describes a successful oven part replacement transaction where the correct component was identified on the first call. However, negative reviews document concerns: one customer alleges property damage to refrigerator doors, while another describes difficulty obtaining straightforward answers to technical questions. These contrasting experiences suggest service quality may vary depending on the specific technicians involved and the nature of the repair.