RRJ Heating & Air Conditioning

RRJ Heating & Air Conditioning serves residential and light commercial clients in Placitas and surrounding Bernalillo County communities. The business operates as a family-run enterprise, with one reviewer noting the owner's dual background in HVAC technology and electrical engineering. Based on four verified customer reviews, the company holds a 3-star average rating, with feedback split between strong endorsements and significant complaints about communication and reliability. Service appointments are available seven days a week from 7 AM to 6 PM.

What distinguishes RRJ Heating from larger HVAC operations is its hands-on approach. One reviewer specifically highlighted receiving more personalized attention as a result of the smaller operation structure. The owner, described as technically knowledgeable by multiple customers, brings formal training in both HVAC systems and electrical engineering, suggesting capability with complex diagnostic challenges. This combination of trade credentials and engineering background is uncommon among residential HVAC providers in the area.

Customer experiences described in reviews reveal varied outcomes. One reviewer (Miguel Gonzales Del Castillo) reported same-day response during a pressing need and detailed questions answered thoroughly, praising the technician's expertise. Conversely, Joseph MacKenzie described a scheduling attempt where promised arrival did not occur, ultimately canceling after one hour of waiting. Zekeil Leyva reported waiting eleven days for a callback that never arrived after initial contact. These contrasting accounts suggest service quality may depend on timing and workload.