CaitCo Drainworks

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Claim This BusinessAbout CaitCo Drainworks
CaitCo Drainworks operates as a full-service plumbing and climate control contractor serving Santa Fe and surrounding communities. The company maintains a 4.8-star rating across 56 verified customer reviews, reflecting consistent service quality delivered through around-the-clock availability. Their service portfolio encompasses drain clearing, water heater installation, and comprehensive HVAC system work including furnace and air conditioning equipment. The business operates seven days per week with continuous scheduling, ensuring homeowners have access to emergency service whenever plumbing or climate control issues arise. Response capabilities address both routine maintenance needs and urgent situations requiring immediate attention.
Several customer testimonials specifically identify the company's strength in diagnosing complex problems that elude other contractors. One reviewer recounts how CaitCo successfully located and repaired a disconnected plumbing vent concealed within a wall after multiple competing plumbers failed to identify the source of the problem. This diagnostic capability represents a meaningful differentiator in the market, particularly for homeowners experiencing persistent issues that resist standard repairs. The company's dual proficiency in plumbing infrastructure and heating-cooling systems enables integrated problem-solving across multiple building systems.
Customer accounts reference technician Luis by name, noting his meticulous approach and perseverance in resolving difficult drain obstructions. Another reviewer describes scheduling as prompt and straightforward following a same-day service request. Additional feedback highlights the office team's responsiveness and the technicians' knowledgeability, with customers appreciating clear communication throughout the service process. The combination of skilled technical execution and accessible customer support creates a service experience that generates repeat business and strong referrals.
What Customers Say
Eight verified reviews collectively award five stars, with Luis the technician identified by name in two separate accounts. Customers repeatedly cite same-day response capability, diagnostic skill for complex problems, and reasonable pricing as primary strengths.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| WednesdayToday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Drain Clearing & Repair
Professional drain cleaning services resolving clogs and slow drains using appropriate diagnostic and clearing techniques.
Water Heater Services
Installation and replacement of water heating systems including traditional and tankless configurations.
HVAC Installation
Complete heating and air conditioning system installation including furnace and AC unit setups.
Swamp Cooler Replacement
Removal of legacy evaporative cooling systems and installation of modern AC and furnace combinations.
Duct Work Services
Inspection and securing of heating system ductwork, including repairs observed to be previously inadequate.
Plumbing Vent Repair
Identification and repair of concealed plumbing venting issues hidden within walls.
Emergency Plumbing Response
Around-the-clock emergency availability for urgent plumbing and climate control needs.