Cartwright's Plumbing Heating & Cooling

Cartwright's Plumbing Heating & Cooling maintains a 4.3-star rating across 444 customer reviews, positioning itself as one of the most reviewed plumbing contractors in northern New Mexico. Based in Santa Fe, the company serves residential and commercial clients throughout the region, including the Espa ola valley and surrounding communities. Founded in 1939, the business has operated continuously for decades, offering both plumbing and HVAC services under one roof. The company maintains full licensing through the state of New Mexico and provides bilingual customer support for Spanish-speaking homeowners and business operators in the area.

What distinguishes Cartwright's is their specialized approach to challenging pipe repairs. Their technicians employ pipe-bursting techniques to repair or replace sewer lines without requiring extensive excavation, reducing property disruption for homeowners. The company offers 24/7 emergency response for both plumbing and HVAC emergencies, a critical service given Santa Fe's extreme temperature swings between summer heat and winter freezes. Their commercial division handles large-scale projects for hotels, restaurants, office buildings, and educational facilities, managing complex installations that require coordination across multiple building systems.

Customer reviews consistently mention specific technicians who delivered exceptional service during stressful situations. Dawn Vivian described how Alonso returned her Sunday evening call promptly and assessed her emergency, then arranged for Larry to arrive the following morning with a complete repair plan. Larry communicated clearly throughout the entire daylong project, ensuring the work met her satisfaction. Lisa Galassini noted that Luis and Zach arrived on schedule and took time to explain her heating system issues thoroughly. These named technicians represent the company's investment in trained, consistent workforce members who build long-term relationships with repeat customers.