Rich Duran Plumbing & Heating

Rich Duran Plumbing & Heating operates as aSanta Fe-based contractor specializing in plumbing and heating solutions across the greater Santa Fe area. The business maintains a 4.4-star rating compiled from 27 customer reviews, reflecting consistent service quality in a competitive regional market. Working Monday through Friday from 8 AM to 3:30 PM, the team responds to service calls throughout Santa Fe and surrounding communities. Several reviewers specifically mention the business by name, noting both residential and commercial capability.

Multiple reviewers highlight the team's diagnostic precision with tankless boiler systems, specifically referencing Lochinvar equipment. A common thread across feedback describes prompt response times and thorough system inspections. Reviewers consistently mention professionalism and attentiveness during service calls, with technicians explaining findings and recommended solutions clearly.

Customer scenarios shared in reviews include same-day heating restoration during cold weather and tankless boiler failures requiring specialized diagnosis. Reviewers mention technicians Steve, Gabriel, Eric, and Dan by name, describing their professional approach and effective problem resolution. One reviewer notes the office staff maintains strong communication throughout the service process, coordinating scheduling and follow-up efficiently.