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Claim This BusinessMountain West Heating and Air Conditioning LLC has earned 346 five-star reviews with a perfect 5.0 rating, establishing itself as the most trusted HVAC provider in the New Washoe City area. This family-owned contractor operates around the clock, every day of the year, deliveringboth routine maintenance and emergency repairs to homeowners across the region. The company employs multiple certified technicians who handle furnace installations, AC replacements, and water heater services with equal expertise.
What distinguishes Mountain West from competing contractors is their unwavering commitment to customer satisfaction and transparent pricing. Reviewers consistently praise the fair cost of installations, with one customer specifically noting the pricing was very reasonable compared to other estimates received. The four-person installation team demonstrates outstanding coordination, protecting customers floors and walls throughout the job and leaving homes spotless upon completion. Each technician takes time to explain options thoroughly, ensuring homeowners understand their equipment choices.
Customers repeatedly mention specific team members who deliver exceptional service. Technicians working on Donna Hawk water heater replacement were described as extremely polite, professional, and knowledgeable, with careful attention to explaining every detail. Hal Smith highlighted Derrick as a top-notch employee who arrived on time and ensured complete satisfaction. For Christopher Vonglahn, a four-person crew replaced both furnace and AC equipment, working meticulously while protecting interior finishes. Many reviewers indicate they will hire Mountain West again for annual maintenance.
346 reviewers all award 5 stars, with 3 customers specifically naming technicians (Derrick, installation team members) and praising their professionalism. Fair pricing appears across multiple positive reviews alongside mentions of on-time arrival and thorough explanations of equipment options.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnose cooling system failures, perform tune-ups, and restore air conditioning performance during summer months.
Replace old furnaces with new energy-efficient heating systems, including complete installation and equipment setup.
Remove old water heaters and install new units, including disposal and post-installation testing.
Full furnace and AC system replacement for homeowners upgrading outdated heating and cooling equipment.
Round-the-clock emergency response for HVAC system failures requiring immediate attention any day.
Scheduled maintenance visits including system flush, tune-ups, and preventative inspections for existing customers.