Brooks and Done Mechanical

Brooks and Done Mechanical operates as a five-star HVAC contractor serving Reno, Nevada with 44 verified client reviews yielding a flawless 5.0-star rating. Lead technician Justin Brooks and team member Tara manage each project personally, walking homeowners through every diagnostic step and repair option. The company handles heating and cooling systems across residential neighborhoods throughout the Truckee Meadows region, responding to emergency calls when equipment fails outside normal business hours.

This contractor differentiates through transparent business practices and commitment to client education. Reviewers consistently report learning about their system components during service calls, with technicians explaining thermostat settings, filter locations, and equipment age. The team assists clients in qualifying for utility rebate programs, helping homeowners capture available manufacturer and utility incentives when replacing older equipment. Pricing remains competitive despite the high level of service, with estimates matching final costs on completed work.

Customer stories reveal the urgency and expertise defining this company. When Kathy Hebert's heater failed one day before Thanksgiving, Justin drove to her home, diagnosed the issue, made a round-trip journey to procure replacement bearings, and restored heat within 24 hours. Alex Smith received same-day heater repair during a cold stretch, while Joe Ouellette's AC failure received same-day estimation and follow-up resolution within days. Justin explains every procedure before proceeding, ensuring homeowners understand both the problem and solution.