Carlson Heating & Air

HVAC contractor
3.4(5 reviews)
Carlson Heating & Air

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About Carlson Heating & Air

Carlson Heating & Air is an HVAC contractor led by Peter Carlson, who has operated in the Truckee and North Tahoe region since 2010. The company holds California State License Board number 1059687 and maintains a rating of 3.4 stars across five customer reviews. This owner-operated business focuses primarily on furnace service, repair, and new system installations, serving both residential clients in Truckee, California and the broader North Tahoe area including nearby Nevada communities. The licensing and operational history positions Carlson as an established local technician with nearly fifteen years of hands-on experience in high-altitude climate systems.

What distinguishes Carlson Heating & Air is Peter Carlson's direct involvement in every job, he personally diagnoses issues, installs systems, and follows up with customers to confirm satisfaction. The company offers smart thermostat installations, whole house humidifiers, and electronic air cleaners alongside traditional heating and cooling services. Service calls begin with a diagnostic fee of $100, and estimates for system replacement are provided at no charge. This combination of hands-on ownership, indoor air quality solutions, and transparent pricing creates a differentiated offering in the mountain community market.

Customer experiences reveal both strong points and areas of concern. Carol Sullivan praised Peter and his wife for their attentiveness and follow-up, recommending the business to newcomers unfamiliar with local contractors. Greg Moutinho noted a clean, professional furnace installation executed with clear expertise. However, two reviewers, Dylan Jones and dom scarola, reported significant communication gaps: Jones described an equipment compatibility issue that required correction, while Scarola stated calls and emails went unanswered. These mixed experiences suggest that responsiveness varies depending on workload and timing.

What Customers Say

Three of five reviews award 5 stars, praising Peter's professionalism, installation quality, and personal follow-up. The two 1-star reviews both cite communication failures, one about an equipment compatibility issue and another about unreached calls. The pattern across reviews suggests quality workmanship when the owner is directly involved, but potential gaps in responsiveness during busy periods.

Services

Furnace Repair & Service

System diagnosis starts at $100; repairs and winter maintenance to keep heating systems operational through cold months.

HVAC Installation

Custom replacement installations designed per home specifications; free estimates provided for new system work.

Air Conditioning

Cooling system installation and service for summer comfort in the mountain climate.

Smart Thermostat Setup

Installation and configuration of connected thermostats for remote temperature management and efficiency.

Whole House Humidifiers

Indoor air quality solutions to combat dry mountain air during heating season.

Electronic Air Cleaners

Advanced filtration systems to remove particulates and improve indoor air throughout the home.

Frequently Asked Questions