ColdTech Refrigeration

ColdTech Refrigeration has operated as a commercial and industrial HVAC and refrigeration contractor since 1992, establishing a regional footprint across the Intermountain West. The Reno branch anchors a network that also includes offices in Boise, Idaho Falls, Salt Lake City, and Las Vegas. With 15 verified client reviews yielding a 3.5-star average, this contractor primarily serves businesses, supermarkets, convenience stores, restaurants, warehouses, commercial kitchens, and industrial facilities, rather than residential homeowners. The company holds a licensed and insured classification and maintains 24-hour emergency availability for refrigeration services.

What distinguishes ColdTech is its emphasis on preventative maintenance programs and custom commercial system design. The company offers ice machine services, sensor and control system installation, hot equipment repair, and warranty service work. Their service model centers on minimizing downtime for commercial clients through scheduled maintenance contracts rather than reacting exclusively to breakdowns. The 24-hour refrigeration availability represents a practical differentiator for food service businesses that cannot tolerate extended equipment outages.

Customer experiences reveal both strengths and frustrations. One reviewer described a $182 diagnostic charge for a freezer assessment, noting the technician confirmed the unit was cycling normally. Another client reported a two-week wait for service on specialized ice cream machines, only to experience a no-show with no follow-up apology or rescheduling offer. A third reviewer praised the company's long-term commitment to existing clients, noting they avoid overextending during training periods. These accounts suggest a contractor better suited to established commercial accounts with planned maintenance needs than to emergency standalone calls.