Crystal Ice Company and Oil Company

Crystal Ice Company and Oil Company operates as a retail ice supplier and heating oil provider in Reno, Nevada. The business holds a 4.3-star rating compiled from 22 customer reviews, positioning it as a well-established option for ice and related products in the local market. Serving Reno and surrounding communities, the company provides both pickup from their facility and delivery services to businesses and event locations. Their operating hours run Monday through Saturday from 7 AM to 2:30 PM, with Sunday designated as closed.

What distinguishes Crystal Ice Company is their commitment to community welfare beyond commercial transactions. The business maintains a charitable program providing dry ice donations to chemotherapy patients undergoing cold capping treatment, supplying dry ice weekly throughout 12-week treatment cycles. Their product inventory extends beyond standard ice to include dry ice, CO2, and heating oil, offering what reviewers describe as a wide selection with custom order capabilities. The facility is noted for cleanliness, and multiple reviewers commend the staff for attentiveness and willingness to go the extra mile for customer needs.

Customer experiences highlight specific team members including Kurt and Art, with reviewers noting Kurt's informative and critical thinking approach across multiple consultation calls. One customer story describes finding degraded ice bags perfectly suited for packing around coolers during a road trip, where staff were described as friendly and helpful. Another reviewer noted the convenience of the location near a Maverick gas station and savemart, enabling a consolidated trip for ice, beverages, food, and fuel. The business has also been credited with delivering Arctic Glacier ice products to retail locations throughout the region.