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Claim This BusinessEMS Heating & Air operates as a premier HVAC contractor serving Reno, Nevada and surrounding communities. The company has built its reputation over multiple years of dedicated service, maintaining and installing heating and cooling systems for homeowners throughout the region. All six customer reviews award a perfect 5-star rating, reflecting consistent excellence in both routine maintenance and emergency repairs. The business specializes in residential HVAC solutions, including system replacements, annual tune-ups, and comprehensive heating and cooling repairs.
What distinguishes EMS Heating & Air from competitors is their commitment to honest, straightforward service without high-pressure tactics. Multiple reviewers specifically cite the owner's compassionate approach to emergency situations, particularly when families face heating failures during critical moments. The company offers reasonable, transparent pricing and stands behind their workmanship with follow-up visits to ensure longevity. Their preventive maintenance program includes annual tune-ups designed to catch potential issues before they become major breakdowns, saving homeowners from costly repairs.
Customer stories reveal the hands-on nature of this contractor. When S. Sampson's furnace failed in the middle of winter with a newborn in the house, Ernie responded swiftly to install a replacement, ensuring the family stayed warm and safe. The company's efficient work ethic earns consistent praise, with reviewers noting they work quickly without cutting corners. Kelly Russell specifically calls out Ernie and his crew as amazing to work with, while Lostcoast11, drawing on three decades of homeownership experience, rates EMS as the best heating and air company they have ever hired.
All six reviewers award 5-star ratings, with Ernie named by three customers and the crew mentioned by another. Four reviewers compare EMS favorably to other companies they have worked with, with Lostcoast11 declaring it the best in 30 years of homeownership. Pricing earns mentions as reasonable, while response speed and professionalism appear across multiple reviews.
Complete removal and installation of new heating and cooling systems for homes without existing infrastructure.
Air conditioning diagnostics, repairs, and annual tune-ups to maintain cooling system reliability.
Furnace diagnostics, emergency replacements, and new system installations for heating needs.
Annual tune-up visits designed to identify potential issues before they cause system failures.
Replacement of residential water heating systems, as confirmed by customer reviews.