Hawthorne Plumbing, Heating & Cooling

Hawthorne Plumbing, Heating & Cooling has anchored its presence in Northern Nevada since 2008, building a reputation across plumbing, heating, and cooling trades from its Reno headquarters. The company holds state contractor licensing and maintains an A+ rating with the Better Business Bureau, complementing its 4.7-star average drawn from 480 client reviews. Weekend and holiday emergencies are handled with the same urgency as weekday calls, a commitment reinforced by the 24-hour daily availability that defines their service schedule. The business serves homeowners throughout the greater Reno metro area, including nearby Sparks and Carson City, fielding technicians who arrive in marked vehicles with company-issued diagnostic equipment.

What distinguishes this contractor from single-trade competitors is the ability to coordinate plumbing, HVAC, and heating work under one service call, reducing the need for homeowners to manage multiple contractors when systems intersect. The 4.7-star rating across nearly 500 reviews suggests consistent execution across service calls, though individual experiences vary as they do at any contractor handling emergency repairs. The company advertises upfront diagnostic fees and provides written estimates beforeParts are ordered, a practice that helps homeowners authorize repairs with clear cost understanding beforehand.

Anthony, a technician mentioned by name in multiple five-star reviews, has handled gas range installations with propane conversions and navigated emergency calls during storm conditions. One reviewer described Anthony clearing a walking path to reach her home during severe weather, then completing the service with professionalism despite challenging conditions. Another customer praised his careful walkthrough of safety settings after installing a new gas range, ensuring the homeowner understood proper operation. The technician's willingness to explain systems in plain language appears frequently in positive feedback, though some reviewers note that thorough explanations add time to service calls.