Hilltop Refrigeration, Inc

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About Hilltop Refrigeration, Inc
Hilltop Refrigeration, Inc operates as an air conditioning and refrigeration contractor serving Northern Nevada, Portland, Oregon, and Vancouver, Washington. The business holds a 4.8-star rating accumulated across 21 customer reviews, reflecting consistent service quality in both residential and commercial sectors. Their service portfolio covers cooling, heating, and ventilation systems, with particular depth in commercial refrigeration equipment including walk-in coolers, deli cases, and cooling towers. The company maintains 24-hour emergency availability and emphasizes a value philosophy of extended service hours billed at standard rates rather than premium overtime pricing.
This contractor distinguishes itself through specialized commercial refrigeration capabilities and brand partnerships. Their project portfolio showcases niche installations such as cooling tunnels for industrial applications, IT room HVAC changeouts requiring precise temperature control, and multi-zone LG mini-split systems for flexible zone management. The business also handles rooftop AC replacements and duct-work retrofits, demonstrating breadth across commercial HVAC segments. Their project gallery includes work at Reno Aces Ballpark, indicating experience with large-scale commercial venues. Additionally, the company offers integrated locksmith services, positioning them as a multi-trade provider for commercial property needs.
Customer narratives from verified reviews highlight specific technicians and service scenarios. Reviewers describe Justin arriving within 60 minutes during extreme heat to restore AC for a dental office operating in N95 masks and waterproof gowns, prioritizing the client's urgent need over comfort. Another reviewer detailed a 10-hour repair of a convenience store walk-in cooler that had failed completely, with the unit running flawlessly since completion. Technicians named across reviews include Justin, Brian, Ryan, Clinton, Shawn, and Jimmie, with reviewers emphasizing rapid response times and reliable follow-through on multi-unit commercial accounts.
What Customers Say
5 of 7 detailed reviews mention specific technicians by name, with Justin appearing in 4 accounts for emergency response scenarios. Positive reviews cite diagnostic skill and same-day arrival; the single 1-star review cites pricing policy rather than service quality.
Services
Commercial Refrigeration Repair & Installation
Walk-in coolers, deli cases, and cooling tower replacement for convenience stores, bakeries, and commercial kitchens.
AC Installation & Replacement
New AC system installation including rooftop units, duct-work retrofits, and multi-zone mini-split configurations.
Heating System Service
Heat exchanger replacement and heating equipment maintenance for commercial and residential applications.
Ventilation & Air Intakes
Kitchen exhaust fan installation, vent replacement, and air intake system repairs including snow-damage remediation.
24-Hour Emergency Service
Around-the-clock emergency response for both residential and commercial HVAC and refrigeration failures.
Multi-Zone HVAC Systems
LG mini-split multi-zone installations for properties requiring independent temperature control across multiple areas.