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Claim This BusinessI.S.E. Plumbing, Heating & Air has served Reno and the surrounding Nevada communities for over two decades, building a reputation for responsive residential HVAC and plumbing repairs across Washoe County. The company holds proper contractor licensing for the state and maintains an A+ rating with the Better Business Bureau, reflecting their commitment to code-compliant installations and transparent pricing. With 43 verified customer reviews yielding a 4.9-star average, the company has earned consistent praise for arriving on time, respecting homeowner's spaces, and clearly explaining repair options before proceeding. Homeowners in Summit Sierra, Donner Lake, and the Reno-Sparks corridor regularly call I.S.E. for both scheduled maintenance and unexpected system failures.
What distinguishes I.S.E. Plumbing, Heating & Air from independent sole-proprietors in the area is their ability to handle multi-system projects under one roof, addressing plumbing modifications that interface with heating equipment without requiring a separate contractor. Their technicians regularly install high-efficiency water heaters, perform gas line repairs for fireplace inserts, and execute complex ducting installations that penetrate exterior walls. The company partners with regional suppliers to procure equipment directly, passing inventory savings to homeowners comparing competing bids. Unlike dispatch-heavy operations that send unfamiliar technicians, I.S.E. assigns recognizable team members who develop ongoing relationships with repeat customers.
Eric, a named technician at I.S.E., recently completed a particularly challenging range hood installation for a homeowner involving a 15-linear-foot rigid ducting system and a new exterior wall penetration. The reviewer noted Eric's professionalism and thorough cleanup of the worksite after completing the complex ventilation upgrade. Another reviewer described a unit replacement for elderly parents, praising the team's patience in explaining options and answering questions before beginning work. The company's responsiveness during estimate processes and consistent communication throughout multi-day projects appears repeatedly across reviews from both residential customers and trade partners.
Every one of the 43 customer reviews awards 4 or 5 stars, with multiple reviewers specifically citing the technicians who arrived, named as Eric in one detailed installation review. Positive reviews consistently mention clear communication during estimates and the team's respect for home environments, while one 4-star reviewer notes the company fulfilled everything quoted.
| Sunday | Closed |
| Monday | 9 AM–5 PM |
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| ThursdayToday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | Closed |
Diagnostic services, refrigerants, capacitor and capacitor replacement, seasonal tune-ups for residential cooling systems.
Furnace repair, heat pump maintenance, and heating unit replacement for year-round climate control.
Water heater installation, gas line repairs, pipe modifications, and bathroom plumbing updates.
Range hood installation, rigid and flexible ducting, exterior wall penetrations for kitchen and whole-home ventilation.
Same-day response for system failures, after-hours availability for urgent heating and cooling issues.
Written estimates, equipment comparison guidance, and consultation for system upgrades and replacements.