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Claim This BusinessIra Hansen and Sons Plumbing has served the Reno community for decades as a family-owned full-service plumbing contractor. The business maintains a 4.9-star average across 322 customer reviews, a figure that reflects consistent execution rather than promotional campaigns. Their team holds Nevada state licensing and provides 24-hour-a-day, seven-day-a-week availability, critical for homeowners facing sudden leaks, failed water heaters, or backed-up drains in a region where temperature swings stress pipe integrity.
What separates this contractor from the field emerges clearly in their review history: they staff same-day emergency response, and their technicians handle diagnostics, repairs, and equipment installation in a single visit rather than requiring callbacks. Several reviewers specifically note that technicians arrived within hours of the initial call, assessed the problem thoroughly, and completed repairs without upselling unnecessary services. Their service area covers Reno proper and surrounding neighborhoods, and the dispatch office, handled by Amanda according to multiple reviewers, coordinates arrivals and provides realistic time windows so homeowners do not wait indefinitely.
Five of six sampled reviewers specifically name the technician who completed their job, with Gary appearing in four of those mentions as the primary service provider. Same-day emergency response is referenced by three reviewers describing urgent situations, and all sampled reviews award five stars with positive sentiment focusing on response speed and diagnostic clarity rather than pricing discussions.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Same-day response for burst pipes, leaking water heaters, and other urgent plumbing failures; thirty-minute arrival times documented in reviews.
Complete replacement including unit sourcing, old-unit removal, and installation of shut-off valves and drip pans; same-day completion reported.
Cartridge replacement and fixture repairs; Steve completed a shower cartridge fix in fifteen minutes according to a reviewer.
Thorough problem identification with upfront cost estimates before repair work begins; reviewers praise diagnostic clarity.
Gas venting inspection and repair; Gary identified and corrected disconnected venting that previous contractors missed.
Installation of new water shut-off valves and main-line repairs; included in water heater replacement jobs.