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About M-4 Appliance Repair
M-4 Appliance Repair operates in Reno, Nevada, delivering appliance and HVAC repair solutions to residential and commercial clients across the region. The business holds a 4.2-star rating compiled from 95 customer reviews, positioning it among the more frequently reviewed local service providers in the greater Reno area. Their service portfolio covers major household appliances including refrigerators, washing machines, dishwashers, ovens, and dryers, with additional expertise in LG brand appliances and light commercial equipment. The company also offers AC and HVAC repair services, expanding their scope beyond traditional appliance work.
The company differentiates itself through a same-day service model and what it markets as the lowest appliance service call rates in town. With over two decades of hands-on field experience, the team emphasizes effective solutions paired with fair, transparent pricing. This combination of rapid response and cost-conscious service addresses a common pain point for homeowners facing unexpected appliance failures.
Customer reviews highlight specific service experiences worth noting. One reviewer from Truckee described a same-day emergency response after reaching out during an urgent situation. Another customer noted the technician went above and beyond, following up several weeks after installation to ensure everything remained satisfactory. A third review praised the professional approach: on-time arrival, thorough work, cleanup after the job, and a follow-up call days later to confirm continued proper operation. These accounts reflect consistent service practices rather than one-time occurrences.
What Customers Say
Of 95 reviews, the majority award 5 stars, praising same-day response, honest communication, and post-service follow-up. Negative feedback centers on a refrigerant diagnosis issue and communication delays for parts. Customers who mention a specific technician consistently use terms like professional, punctual, and reliable.
Services
Refrigerator Repair
Diagnosis and repair of cooling issues, ice makers, and refrigeration systems.
Washing Machine Repair
Fixing drainage problems, spin cycles, and cleaning performance issues.
Dishwasher Repair
Repairing cleaning cycles, drainage, and water temperature problems.
Oven and Dryer Repair
Service for heating elements, temperature control, and mechanical functions.
LG Appliance Repair
Specialized repair services for LG brand household appliances.
Commercial Appliance Repair
Repair services for equipment in light commercial settings.
AC and HVAC Repair
Air conditioning and heating system diagnostics and repair.