Palomino

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About Palomino
Palomino is an apartment complex in Reno, Nevada, delivering residential housing across multiple floor plans. The property holds a 4.4-star rating accumulated from 254 resident reviews, reflecting meaningful tenant feedback over its operational history. Located in the Truckee Meadows region, Palomino serves renters seeking modern amenities within Nevada's second-largest city, convenient to the University of Nevada campus and the growing midtown corridor.
The complex distinguishes itself through curated resident amenities including a beer and wine tap in the lobby, interactive property mapping, and comprehensive 360-degree virtual tours for prospective tenants. Floor plan options span multiple layouts to accommodate diverse household compositions, while the community features programmed resident events and dedicated package management systems. The property maintains active social media presence through a blog featuring neighborhood highlights and community updates.
Resident feedback highlights specific staff interactions: Joan earned recognition for providing thorough property tours and answering prospective tenant questions comprehensively. One reviewer documented a February move-in process managed by the leasing team. Negative reviews cite concerns around sound insulation between units, parking convenience, and post-move-out billing disputes, with specific complaints involving trash collection frequency and maintenance response times.
What Customers Say
254 reviews yield a 4.4-star average, with positive feedback consistently praising tour experiences and staff responsiveness while negative reviews focus on soundproofing deficiencies, parking logistics, and billing transparency after lease termination.
Working Hours
| Sunday | 10 AM–5 PM |
| Monday | 9 AM–6 PM |
| Tuesday | 9 AM–6 PM |
| Wednesday | 9 AM–6 PM |
| Thursday | 9 AM–6 PM |
| FridayToday | 9 AM–6 PM |
| Saturday | 10 AM–6 PM |
Services
Residential Leasing
Apartment rentals across multiple floor plan configurations serving diverse tenant needs.
Property Tours
Guided and self-directed tours including 360-degree virtual walkthroughs of available units.
Amenity Access
Resort-style amenities including a beer and wine tap, jacuzzi, and community fitness spaces.
Package Management
On-site package handling and routing for resident deliveries.
Parking Allocation
Assigned parking spaces within the property's surface port and covered parking areas.
Pet-Friendly Housing
Select units accommodate resident pets with designated pet relief areas.