Sears Appliance Repair

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About Sears Appliance Repair
Sears Appliance Repair operates from a Reno service center at 7525 Colbert Drive, serving homeowners throughout the Truckee Meadows region. The business holds a 4.5-star average rating compiled from 64 customer reviews, with service windows running from 5 AM to 8 PM seven days a week. Technicians respond to repair calls across the local metro area, handling common household appliances including refrigerators, dishwashers, washing machines, and ice makers. The phone number for scheduling is (775) 386-2273.
The service model centers on diagnostic-first visits followed by parts ordering and professional installation. Customers note that technicians arrive in marked service vehicles and provide upfront cost estimates before beginning work. The business offers same-day appointment slots for urgent situations, accommodating homeowners who face unexpected appliance failures. Repair work spans multiple manufacturers commonly found in Nevada homes, with technicians trained to source OEM replacement components through authorized supply channels.
Reviewers who left detailed accounts described specific technician interactions. One customer referenced technician Joseph S (badge 0591057) handling a door seal installation on a Whirlpool Duet, noting the technician provided a quote before proceeding with the repair. Another reviewer described a same-day service call for a refrigerator issue, mentioning the technician's familiarity with the specific appliance model. A third customer noted a technician explained the diagnostic findings and walked through the repair options before any work began.
What Customers Say
Of 6 detailed reviews examined, 4 customers assigned 1-star ratings citing pricing disputes and communication challenges, while 2 reviewers gave 4-5 stars praising technician knowledge and friendly service. Negative reviews specifically mention overcharging for parts available at lower retail prices and difficulty reaching human support without AI interaction.
Working Hours
| Sunday | 5 AM–8 PM |
| Monday | 5 AM–8 PM |
| Tuesday | 5 AM–8 PM |
| Wednesday | 5 AM–8 PM |
| Thursday | 5 AM–8 PM |
| FridayToday | 5 AM–8 PM |
| Saturday | 5 AM–8 PM |
Services
Refrigerator Repair
Cooling system diagnostics, compressor issues, temperature control problems, and ice maker repairs for all major brands.
Dishwasher Repair
Drainage problems, pump failures, door seal replacements, and spray arm recalibration.
Washing Machine Repair
Spin cycle issues, drainage pump service, door boot seal replacement, and motor diagnostics.
Dryer Repair
Heating element replacement, lint buildup clearing, drum belt service, and thermal fuse resets.
Ice Maker Repair
Water supply line diagnostics, ice production problems, and dispenser mechanism service.
Diagnostic Visit
Initial $129 assessment to identify the faulty component and provide a written repair estimate.
Parts Installation
Professional installation of customer-supplied or company-ordered replacement components with warranty coverage.