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Claim This BusinessSERVPRO of Reno Southwest operates as a water damage restoration specialist serving the greater Reno metropolitan area and neighboring communities in northern Nevada. The franchise holds a strong 4.2-star rating drawn from 21 customer reviews, with crews maintaining round-the-clock availability every day of the week. This operation brings specialized extraction, drying, and structural restoration capabilities to homeowners facing unexpected water intrusions from burst pipes, appliance failures, or severe weather events.
What distinguishes this contractor is their commitment to immediate deployment, crews mobilize rapidly when damage threatens to spread through a structure's framing and insulation. As part of the nationwide SERVPRO network, technicians follow industry-standard protocols for moisture mapping and dehumidification, ensuring thathidden pockets of water do not later spawn mold problems. The company maintains transparency about service outcomes while standing behind the technical processes that have guided water damage remediation for decades.
Customer experiences reveal a team that prioritizes swift action. One reviewer recounted how Kirby, Josh, and Trey arrived at a residence within one hour of an emergency weekend call, executing immediate mitigation that prevented costlier repairs. Another customer highlighted technician David, who took time to walk through each step of the restoration process and answer questions, a level of communication that builds trust during a stressful recovery. These named interactions reflect a service culture that values both speed and clear homeowner communication.
Positive reviews consistently mention fast same-day response and respectful communication, with Kirby and David cited by multiple satisfied customers. Negative feedback focuses on isolated issues, driver conduct on roadways and carpet cleaning guarantees, rather than core restoration work. The rating of 4.2 from 21 reviews reflects mostly favorable outcomes, though the limited sample means potential clients should weigh both enthusiastic endorsements and isolated concerns.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Emergency water damage cleanup and structural drying for residential and commercial properties in the Reno area.
Air duct and HVAC system cleaning following water damage, fire, or mold events that contaminate ductwork.
Professional mold assessment, containment, and remediation for Reno-area homes and commercial properties.
Fire and smoke damage cleanup, deodorization, and structural restoration after fire events.
Contaminated water and sewage cleanup for residential and commercial properties with biohazard protocols.
Carpet, upholstery, drapes, and ceiling/floor/wall cleaning for residential and commercial properties.