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About Tilley Plumbing & Heating
Tilley Plumbing & Heating operates as a heating contractor in Stateline, Nevada, maintaining a 3.9-star rating across seven customer reviews. The business serves residential properties throughout the Stateline area, including properties near Lake Tahoe where older infrastructure presents unique repair challenges. Customers describe the team as prompt, dependable, and friendly, with multiple reviewers noting on-time arrivals and professional service delivery.
The company handles heating system emergencies including carbon monoxide situations, a critical safety concern for mountain-area homes. Reviewers specifically mention repair work involving digging through snow and accessing crawl spaces beneath cabins, demonstrating willingness to tackle difficult service calls. The team responds to urgent situations, with one customer noting Tilley arrived in a rush when a carbon monoxide issue emerged at their house.
Customer reviews name several team members including Nick, Connor, Bruce, and Chris, describing their technical skill and commitment to completing professional repairs. One reviewer detailed a complex heater repair requiring snow removal and crawl-space access under a cabin, resulting in successful resolution. Another account describes the team arriving every morning on time and completing work the reviewer characterized as trustworthy.
What Customers Say
Four of seven reviewers awarded five stars, with three customers specifically naming technicians Nick and Connor for quality work. Two one-star reviews cite communication issues, while positive reviews emphasize same-day emergency response and repair professionalism.
Services
Heater Repair & Installation
Repair and installation services for residential heating systems, including complex repairs in challenging locations.
Emergency Heating Service
Same-day emergency response for heating failures and safety concerns including carbon monoxide issues.
Heating System Maintenance
Preventive maintenance for heating systems, particularly in older mountain-area properties.
Carbon Monoxide Detection & Response
Emergency response and repair when carbon monoxide hazards are detected in residential properties.
Cabin Heating Systems
Specialized service for cabin heating systems, including vintage infrastructure common to Lake Tahoe area properties.
Snow Removal for HVAC Access
Service includes accessing equipment buried under snow, with reviewers describing dig-through repairs.