Rice Plumbing & Heating

Rice Plumbing & Heating maintains a 4.9-star rating across 848 customer reviews while serving Accord and the broader Hudson Valley community in New York. The contractor operates around the clock, seven days a week, providing emergency plumbing services for residential customers throughout the region. This high volume of reviews with an exceptionally strong rating reflects consistent service delivery across a wide range of plumbing situations, from routine repairs to urgent water line emergencies.

With limited website information available, the contractor's differentiation comes primarily through customer-reported experiences. The business appears to emphasize clear communication during service, with technicians explaining procedures and pricing before beginning work. Customer reviews consistently mention professional conduct, including the use of protective booties to maintain clean flooring in homes.

Customer stories from reviews highlight specific technicians who have earned recognition. Angel receives multiple mentions for thorough explanations and educational communication with customers, with one tenant noting he contacted their landlord for consent before proceeding with work. Justin and Angel responded to an emergency call for frozen pipes, working carefully for three hours. Another crew handled a challenging municipal water line replacement that required excavation through rocky terrain, completing the job over two days without increasing the original price. These scenarios demonstrate the contractor's willingness to see complex jobs through to completion.