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About Friello and Sons Heating and Cooling
Friello and Sons Heating and Cooling operates as a family-owned heating and cooling contractor in Albany, New York, delivering HVAC services to homeowners across the Capital Region. With a rating of 4.7 derived from 11 client reviews, the company has cultivated a reputation for tackling challenging residential projects. Owner Mike Friello manages a crew that includes technician Adam, handling installations ranging from boiler replacements to multi-unit mini split systems. The firm participates in the NYSERDA Home Performance with ENERGY STAR program, enabling eligible homeowners to access energy assessments and financing options through the program.
This contractor distinguishes itself by accepting projects that many companies decline. Several reviewers note their homes lacked existing ductwork, yet Friello and Sons engineered complete forced-air systems from scratch. Their involvement with the NYSERDA Home Performance program means clients can leverage available rebates and energy-efficient financing. The team handles both heating and cooling solutions, including heat pump installations that provide year-round temperature control without traditional ducted systems.
Homeowners recount specific scenarios where Friello and Sons exceeded expectations. When one client needed a boiler replaced with a 2-zone heat pump system despite having no ducts, Mike designed and supervised the entire installation. Another client called during a summer heat wave after resisting mini split units for years; Adam installed five units cleanly with no property damage. Owner Mike personally followed up days after installation to ensure the AC unit and hot water tank functioned properly, demonstrating the hands-on approach that reviewers consistently praise.
What Customers Say
Three of four detailed reviews award 5 stars, praising the team's knowledge, cleanliness, and post-installation follow-through. The sole 3-star review notes recurring Freon issues requiring yearly refills, indicating that equipment warranty or repair callback reliability may warrant homeowner questions.
Services
Heat Pump Installation
Variable-speed heat pump systems providing both heating and cooling, installed in homes with or without existing ductwork.
Boiler Replacement
Old boiler removal and new efficient boiler installation, including zoning systems for home-wide heating control.
Mini Split Systems
Ductless mini split unit installation, ideal for older homes without central air capacity or room-by-room climate control.
AC Repair & Maintenance
Air conditioning tune-ups, diagnostics, and refrigerant leak assessment for existing systems.
NYSERDA Home Performance Coordination
Energy assessments, documentation, andrebate assistance through the Home Performance with ENERGY STAR program.