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Claim This BusinessJ & M Schwarz Heating & Cooling Inc has served the Capital District for decades as a family rooted HVAC contractor. Based in Albany, the company holds strong credentials with a 4.5-star average across 38 verified reviews, reflecting consistent service quality. Their service area covers Albany, Schenectady, and Troy along with surrounding communities in eastern New York. The company operates Monday through Friday from 7:30 AM to 4 PM, providing scheduled maintenance, new system installations, and emergency repairs for residential heating and cooling systems.
What distinguishes J & M Schwarz from neighboring contractors is their commitment to transparent pricing. Multiple reviewers specifically praise the company for providing estimates before dispatching technicians, a practice that sets customer expectations and eliminates surprise bills. Their technicians have demonstrated expertise in diagnosing complex issues, including gas leak detection that eluded other service companies. The company also offers same-day emergency response, with reviewers recounting calls where technicians arrived within 30 minutes of the initial request.
Customer stories highlight the personal attention that defines the J & M Schwarz experience. Technician Mark earned specific praise for installing central AC with fair pricing and outstanding workmanship. Isiah, another named technician, went beyond routine maintenance to identify a gas leak that represented a genuine safety hazard. When Jeri's furnace failed unexpectedly during a cold spell, the company rearranged their schedule to provide same-day service, diagnosing and restoring operation within hours. These named encounters illustrate the company's capacity to deliver urgent care alongside reliable long-term maintenance.
Six reviews show strong divergence: three 5-star reviews cite quick same-day service, fair pricing, and technicianskill as strengths while one 1-star review describes post-acquisition communication failures and unresolved boiler problems. The remaining two 5-star reviews emphasize 30-year customer loyalty and a commitment to showing up before work begins.
| Sunday | Closed |
| Monday | 7:30 AM–4 PM |
| Tuesday | 7:30 AM–4 PM |
| Wednesday | 7:30 AM–4 PM |
| ThursdayToday | 7:30 AM–4 PM |
| Friday | 7:30 AM–4 PM |
| Saturday | Closed |
New furnace and boiler installation for residential homes, with recent reviews detailing boiler projects up to $10,000.
Central air conditioning installation, with named technician Mark praised for workmanship and fair pricing.
Annual furnace servicing and emergency repairs, including same-day diagnostics and restoration when systems fail unexpectedly.
Routine preventive maintenance including filter replacement, system testing, and safety inspections.
Specialized safety diagnostics to identify gas leaks that other contractors cannot locate, with explicit reviewer confirmation.
Thermostat diagnostics and replacement services, with one review describing swift thermostat swap and furnace servicing.