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About Northern Home Service Group
Northern Home Service Group operates as a heating and cooling specialist serving residential clients throughout the Albany metro area. The company holds a 4.5-star average rating compiled from eight client reviews, reflecting consistent service quality. Patrick serves as the primary technician, handling diagnostics, repairs, and equipment installations for furnaces, boilers, and water heaters. The business responds to service calls across Albany neighborhoods and surrounding communities in the capital district region.
The company distinguishes itself through technician expertise and transparent pricing. Several reviewers note Patrick provided detailed explanations of diagnosed problems and walked through repair options before beginning work. Multiple customers mentioned receiving fair pricing on major repairs including combustion motor replacement, ignition solenoid service, and complete system tune-ups. The business handles both emergency heating failures and scheduled maintenance requests.
What Customers Say
Seven of eight reviewers give five stars, with customers praising Patrick's quick response times and diagnostic skill. One negative review cites failure to return calls for emergency service. Positive reviews reference same-day arrivals, fair pricing, and repairs beyond the initial complaint.
Services
Furnace Repair & Replacement
Diagnostic services, combustion motor replacement, ignition solenoid repair, and new unit installation.
Boiler Service
Boiler troubleshooting, component repairs, and system tune-ups for residential boilers.
Water Heater Repair
Repair service for residential water heating systems, including gas water heaters.
System Tune-Ups
Complete preventive maintenance including inspection, cleaning, and performance calibration.
Emergency Heating Repair
Same-day response for heating system failures requiring urgent diagnostic attention.
Diagnostic Services
Systematic problem identification with detailed explanations of issues and repair options.