The Walters Company
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About The Walters Company
The Walters Company Air Conditioning, Inc. has operated continuously since 1936, making it one of the oldest continuously family-owned HVAC contractors in the Albany region. The company holds a 4.0-star rating compiled from 6 client reviews, split between commendations for responsive service and critiques of pricing transparency. Based in Albany, the firm serves commercial clients across Upstate New York, including Saratoga Springs, Schenectady, and Troy.
What distinguishes The Walters Company is its deep institutional expertise with commercial building automation systems, a niche that requires programming knowledge and controls integration most residential HVAC contractors do not possess. The company offers round-the-clock emergency response for system failures, a critical differentiator for property managers overseeing large portfolios. Their service scope spans full installation and retrofit projects, not merely residential maintenance calls.
Recent client feedback corroborates the company's emergency capability. A reviewer from First New York FCU awarded five stars and characterized the firm as a great company after receiving service. The limited review sample prevents broad conclusions about individual technician performance, though the company has evidently maintained sufficient client satisfaction to sustain operations for nearly nine decades.
What Customers Say
Of 6 reviews, 1 reviewer (First New York FCU) awarded a 5-star rating and called the company great, while another reviewer gave 3 stars citing a suboptimal experience. The small sample size limits statistical reliability, but a 4.0-star average indicates generally acceptable service quality punctuated by isolated client concerns.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| Thursday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Services
AC Repair & Maintenance
Diagnoses, tune-ups, and repairs for cooling systems to restore performance and prevent mid-season failures.
24/7 Emergency Service
Round-the-clock dispatch for system failures, including holidays and overnight hours for critical repairs.
Installation & Retrofits
Complete new system installs and equipment upgrades for aging commercial HVAC infrastructure.
Building Automation
Integration of smart controls and automated systems for optimized commercial building performance.