Shepard & Cole, Inc.

Shepard & Cole, Inc. operates as an HVAC and plumbing contractor serving Avon, New York, along with Roy and surrounding communities. The business holds a perfect 5-star rating from a single reviewer and operates Monday through Friday from 7:30 AM to 4:30 PM. Founded in 1982, the company has maintained continuous operations for over four decades under its current ownership, having transitioned from Bob Shepard and Family Plumbing and Heating, LLC to Brian and Amanda Cole in May 2022. The team is licensed and insured, offering both residential and commercial services across heating, air conditioning, and plumbing systems.

What distinguishes Shepard & Cole from competing contractors is their dual expertise in both plumbing and HVAC disciplines, combined with more than four decades of hands-on field experience. The company emphasizes competitive pricing alongside their licensed and insured service delivery, positioning themselves as an affordable option without sacrificing professional standards. Their service model covers the full lifecycle from routine maintenance to emergency repairs, ensuring customers have a single point of contact for multiple home comfort needs.

A recent customer review highlights the company's responsiveness and technical capability. BlackHouseHoldings described the team as easy to work with and noted they were able to quickly accommodate a request to add WiFi modules to an existing mini-split system. The reviewer specifically recommended the contractor and expressed interest in working with them again, indicating satisfaction with both the technical outcome and the customer service experience.