J&E Plumbing & Heating

J&E Plumbing & Heating serves Baldwin, NY with plumbing and heating services, earning a 4.8-star rating across 74 reviews. The company maintains standard weekday and Saturday hours from 8:30 AM to 5 PM, providing service calls to residential customers throughout the Baldwin area. This rating reflects considerable homeowner feedback, with reviewers sharing specific experiences that highlight both strengths and challenges in the company's service delivery.

The company has demonstrated capability with heating systems that other local contractors could not service, particularly for customers with international heating equipment. One reviewer specifically mentioned that J&E accepted a job other companies declined, troubleshooting a problem involving an international heater brand after a winter storm. However, customer service communication remains a documented concern, with at least one reviewer reporting difficulties in scheduling follow-up appointments and receiving consistent information about service timelines.

Specific technician interactions appear in customer reviews, with one reviewer naming Jerry as the technician who performed an inspection. Another reviewer described a crew that worked through difficult conditions during a January snowstorm to restore heat to a cold home. These accounts illustrate the company's willingness to handle challenging service situations, though prospective clients may want to confirm service charges and scheduling details in writing before work begins.