Erik Matthews Plumbing & Heating LLC.

Erik Matthews Plumbing & Heating LLC serves Bay Shore and surrounding Long Island communities with round-the-clock plumbing and heating support. The company holds a 3.6-star rating compiled from 56 customer reviews, reflecting a mix of highly satisfied clients and those who experienced challenges. Operating 24 hours daily, seven days a week, the business handles both routine installations and emergency calls, positioning itself as a continuous-resource provider for residential plumbing needs across the region.

Customer feedback reveals particular strength in boiler conversions and tankless water heater installations, with one reviewer documenting a complete oil-to-natural-gas system transition that included removal of legacy equipment and installation of a modern heating solution. The company also handles common residential plumbing repairs including leak detection, pipe replacement, and drain clearing. Service calls described in reviews show technicians arriving within expected timeframes and providing explanations of work performed before proceeding with repairs.

Reviewers have specifically mentioned crew members by name when describing positive experiences, with one customer noting a team that arrived six months after initial contact to complete a boiler conversion and took time to explain each step of the process. Another reviewer referenced a technician who assessed a circulator pump issue and provided diagnostic insight, though that particular repair did not resolve the underlying heating problem. Positive experiences consistently mention on-time arrival, respectful conduct, thorough cleanup after work, and pricing that customers described as fair relative to the scope of services provided.