JLM Plumbing & Heating Corporation

JLM Plumbing & Heating Corporation serves residential and commercial clients in Bay Shore, New York, and surrounding Long Island communities. The company holds a 3.7-star average rating across three verified customer reviews, reflecting a mix of experiences that suggests consistency varies by job type. As a family-owned and operated plumbing and heating contractor, the business emphasizes direct communication between customers and service technicians rather than automated call centers.

Without a web presence, JLM Plumbing & Heating Corporation relies primarily on word-of-mouth referrals from electricians and other trade professionals. The company's distinguishing characteristic is its emphasis on personal service: reviewers note that customers typically speak directly with experienced plumbers rather than navigating corporate call menus. This approach appeals to homeowners who value accountability and clear communication during service calls.

Customer feedback reveals contrasting service experiences. A five-star reviewer described working with Joe, highlighting his technical knowledge and the benefit of speaking directly with master plumber technicians. A one-star reviewer cited significant communication failures, noting the company failed to return calls or follow through on promised callbacks after an initial site visit. These divergent accounts suggest that response time and follow-through may be inconsistent depending on scheduling and workload.