FrontStreet Facility Solutions, Inc.
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About FrontStreet Facility Solutions, Inc.
FrontStreet Facility Solutions, Inc. operates from Bohemia, New York as a facilities management company serving corporate campuses and enterprise clients rather than individual homeowners. The business maintains 24-hour availability across all seven days and holds a 3.4-star rating drawn from 28 customer reviews. Their service model relies on coordinating a network of over 10,000 contracted service providers to deliver comprehensive facility solutions, positioning them as an intermediary between property managers and specialty trade contractors. The company focuses primarily on medium-sized enterprises and Fortune 500 clients, offering project-based work, recurring maintenance schedules, and preventative care programs designed for commercial and institutional properties.
What distinguishes FrontStreet from traditional HVAC contractors is their scale of operations and breadth of trade coverage. Rather than employing in-house technicians across multiple disciplines, they leverage a national network of pre-vetted specialists to respond to facility needs ranging from electrical repairs and plumbing to roofing, concrete work, and parking lot maintenance. This vendor-coordination model allows them to serve multi-location businesses with a single point of contact. Their preventative maintenance programs aim to reduce emergency calls through scheduled inspections and routine service, though the effectiveness of this approach has generated mixed feedback among the contractor network they depend on.
Customer feedback reveals significant divergence between client and vendor perspectives. Property management partners have expressed satisfaction with completed projects, with one vendor recognizing the FrontStreet team as collaborative and professional. However, several contractors reporting to the platform have described challenges with payment timelines, communication barriers, and insurance documentation requirements that exceeded typical industry expectations. These contractor-side concerns appear in multiple one-star reviews, suggesting friction in how FrontStreet manages its external service network.
What Customers Say
Of 28 reviews, the majority express frustration from vendor-side contractors citing payment delays and complex insurance requirements, while positive feedback comes from property management clients praising responsiveness. No specific technicians are named across the review subset examined, and recurring themes center on administrative processes rather than on-site service quality.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Custom Facility Projects
Full-scale facility remodels and renovations tailored to brand specifications for commercial properties.
Repairs & Maintenance
On-demand repair services for all facility systems, coordinated through their contractor network.
Recurring Services
Scheduled ongoing services taking the guesswork out of routine facility maintenance needs.
Preventative Maintenance
Proactive inspection and service programs designed to prevent facility emergencies.
Electrical & Lighting
Indoor and outdoor electrical work including ballast, bulb replacements, and lot lighting.
Plumbing & Bathrooms
Plumbing services from basic leak repairs to mainline pipe auguring and bathroom fixtures.
Roofing Services
Roof repair and replacement coordinated through their network of roofing specialists.
Handyman Services
General facility repairs and maintenance tasks across multiple trade disciplines.