Hometowne Energy

Hometowne Energy delivers propane to homeowners across Brockport, New York, earning a 4.5-star average from 270 customer reviews. The company operates Monday through Friday from 8 AM to 5 PM, serving the Brockport community and surrounding Monroe County. Residents can reach the office at (585) 391-4529 to schedule deliveries or discuss propane needs.

Customers consistently praise Hometowne Energy for responsive service even in challenging conditions. One reviewer detailed how technicians navigated melting snow and rain to install tanks within 10 hours of an emergency call, noting the team worked through difficult weather without complaint. The company maintains a focus on timely deliveries and quick resolution of delivery-related issues, with multiple reviews highlighting their willingness to go the extra mile when circumstances make delivery challenging.

Reviewers specifically mentioned technicians who provided exceptional service during difficult situations. Jonah Dalcin earned high praise for diagnosing and repairing a Fujitsu air conditioning system that was producing heat instead of cooling during an 87-degree day, arriving the same afternoon the homeowner called. Another reviewer described how Ann from the Penn Yan office coordinated with Steve in Brockport to arrange an emergency propane delivery, with the team braving wet, muddy conditions to set up tanks for a customer who had been without fuel for six days. These named technicians represent the company's commitment to resolving urgent customer needs promptly.