City Island Plumbing and Heating

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About City Island Plumbing and Heating
City Island Plumbing and Heating operates in the Bronx, serving City Island and surrounding neighborhoods. The business holds a single one-star review from a customer who contacted them for a routine plumbing job involving washer, dryer, and slop sink installation. According to their website, they provide 24-hour emergency plumbing services with an advertised 30-to-90-minute response time. Their service menu includes drain cleaning, leak detection, water heater work, sewer line services, and heating system repairs. The company is located at 591 City Island Avenue in the Bronx.
The contractor emphasizes rapid response capabilities, stating that service vehicles are kept fully stocked with commonly used parts to enable same-visit repairs when possible. They offer an express service for non-stock equipment to minimize project delays. Their website lists a broad range of residential services spanning from toilet and faucet repairs to new construction plumbing and residential remodeling projects. The business also indicates availability for commercial heating and cooling work.
One reviewer documented an experience involving a basement installation project. The customer reported that initial quoted prices differed from final charges by $250, and that water connections were made to incorrect sides of the faucet. The customer also described discovering the washer drain hose had not been properly connected after their first attempt to use the machine, resulting in water damage. Attempts to reach the company for follow-up over a two-week period reportedly went unanswered, with the customer stating that multiple calls were not returned.
What Customers Say
The sole reviewer gave one star, describing price discrepancies between quotes and final charges, incorrect plumbing work requiring repeat service, and an inability to reach the company for follow-up after problems emerged. No recurring positive themes can be identified from this single review.
Services
Emergency Plumbing
24-hour emergency service with 30-90 minute response time, fully stocked service vehicles for same-visit repairs.
Drain Cleaning
Services include clearing blocked drains and sewer lines using appropriate equipment for residential systems.
Leak Detection and Repair
Identification and repair of hidden leaks in plumbing lines, water circulators, and pipe fittings.
Water Heater Services
Installation and repair services for traditional and tankless water heating systems.
Sewer Line Repair
Sewer line installation and repair work, including diagnosis of drainage issues.
Bathroom and Kitchen Plumbing
Fixture installation including toilets, faucets, sinks, and appliance hookups for washers and dryers.
Heating System Service
Boiler repair, central heating service, and air heating and cooling system maintenance.