Hands On Heating

Hands On Heating operates as a heating contractor serving Bronx, NY and the broader New York City metropolitan area along with Connecticut communities. The business maintains a 3.8-star rating across 14 customer reviews and offers around-the-clock emergency availability every day of the week. Website documentation indicates continuous operation since 2006, with the company holding licenses and insurance coverage in both New York State and Connecticut. The contractor provides services to multiple named locations including Bronx, NYC, Stratford, and additional Connecticut municipalities, positioning itself as a regional heating and cooling resource for residential clients needing system repairs, installations, or conversions.

The contractor distinguishes itself through specialization in oil-to-gas system conversions, a service not offered by every heating company and particularly relevant for older Bronx and Connecticut homes still operating on heating oil. Emergency response capability operates continuously without extra holiday or weekend surcharges noted in reviews. The company also handles violation corrections, assisting homeowners who have received heating system citations from local building departments. All service work is performed by technicians who can address multiple system types including boilers, furnaces, central air conditioning, and heat pumps, reducing the need for homeowners to coordinate between separate specialists.

Reviewers describe specific scenarios handled by a technician named Eddie who answered emergency calls and provided on-site assistance. One Bronx homeowner recounted calling around 6am during a heating crisis and receiving 30 minutes of phone consultation before an appointment was scheduled. Another customer described a furnace that had failed repeatedly despite attempts by multiple previous technicians, with Eddie arriving the same afternoon and resolving the issue. A third review noted Eddie walking a homeowner through troubleshooting steps on a separate occasion when the regulator required attention. These accounts describe problem-solving beyond simple part replacement, with one reviewer specifically noting reasonable cost for the service provided.