high class carservice

Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessAbout high class carservice
High Class Corp operates as a non-emergency medical transportation provider serving the Bronx, New York, with an office at 268 W Fordham Rd. The company holds a 3.7-star rating compiled from 135 customer reviews, positioning it within the mid-tier range of medical transport services in the area. Their service area encompasses the Bronx and northern Manhattan neighborhoods, specifically handling trips to health care facilities, doctor's appointments, adult day care centers, nursing facilities, chemotherapy and dialysis sessions, orthopedic rehabilitation visits, and daily program transports. The business maintains two Bronx-based contact points and offers a dedicated line for non-emergency medical transportation at 718-561-0441.
The company distinguishes itself through a stated commitment to vehicle maintenance and punctuality, operating what they describe as the newest and best-maintained cars available for medical transport. Their service model emphasizes safety as a priority, with a focus on transporting clients to specialized medical appointments including chemotherapy, dialysis, and rehabilitation sessions. The operation includes an app download option for booking, though customer reviews indicate inconsistent experiences with pickup timing and driver communication. Their fleet serves routine medical appointments as well as recurring treatments requiring regular transport schedules.
Customer feedback reveals recurring patterns in service delivery. Several reviewers document extended wait times exceeding one hour, with one customer reporting a two-hour wait without vehicle arrival. Communication issues appear frequently, with clients noting staff placed them on hold indefinitely or provided unclear pickup times. One reviewer described a driver passing the confirmed pickup location and refusing to follow client directions. However, a separate review notes the company responds quickly in some cases, with clients appreciating the efficiency once transport begins. The app-based booking system offers an alternative to phone calls for scheduling rides.
What Customers Say
5 of 6 detailed reviews report significant problems including no-shows, extended wait times over one hour, drivers passing pickup locations, and billing disputes. Positive feedback mentions quick arrival in some cases, though negative experiences dominate the review pattern.
Services
Non-Emergency Medical Transportation
Scheduled transport to medical appointments for patients requiring assistance but not emergency care.
Healthcare Facility Transport
Transport to and from hospitals and medical centers throughout the Bronx and Manhattan.
Doctor's Appointment Transport
Pickup and delivery for individual medical appointments and specialist visits.
Chemotherapy and Dialysis Transport
Regular scheduled transport for ongoing treatment sessions requiring consistent pickup times.
Adult Day Care and Nursing Center Transport
Daily or recurring transport to adult day care facilities and nursing centers.
Orthopedic Rehabilitation Transport
Transport for rehabilitation appointments, particularly for mobility-impaired clients.
Daily Program Transport
Regular daily transport services for ongoing care programs.