Ramos Appliance

Ramos Appliance operates as an appliance repair service in the Bronx, serving residential customers across the borough. The business maintains regular hours Monday through Saturday from 8 AM to 6 PM, with extended evening availability on Wednesdays until 8 PM, and remains closed on Sundays. With 54 customer reviews on record, the company holds a 2.5-star average rating. Service requests can be initiated by calling (718) 842-7561. The company specializes in repairing household appliances including washing machines, refrigerators, and air conditioning units.

The available review data presents a sharply divided customer experience. Several reviewers report significant frustration with warranty explanations, pricing transparency, and follow-through on service commitments. A reviewer who spent $400 on washing machine repairs describes disputes over warranty terms and service fees totaling $65 for diagnostic visits. Another customer recounts being charged $200 for refrigerator work that required a follow-up visit, with no subsequent resolution. In contrast, a separate reviewer praises the company for repairing a mother's washing machine five years ago that remains functional, noting they are returning for refrigerator service.

Customer stories from the review data reveal mixed outcomes. One reviewer describes a same-day diagnostic visit for air conditioning units with quoted prices that subsequently changed, noting a $50 service fee. Another customer recounts communication challenges when a promised same-day visit for a refrigerator did not occur as described. A third reviewer specifically names a positive experience with a technician who serviced a washing machine and continues to recommend the company for future appliance needs. These accounts suggest variability in service delivery depending on the specific technician assigned and the nature of the repair.