Shivani

Shivani Refrigeration holds a 3.4-star rating drawn from 81 customer reviews in the Bronx, positioning them among the more reviewed independent AC contractors in the area. Founded in 1995, this air conditioning specialist operates six service vehicles and maintains an authorized service center designation for Friedrich equipment. Their service territory spans the Bronx alongside neighboring Manhattan, Brooklyn, and Queens, where they offer free pick-up and delivery for customers needing workshop-based repairs. Operating hours cover Monday through Friday 8 AM to 5 PM, with Saturday availability until noon.

What distinguishes Shivani from neighboring contractors is their Friedrich authorization, a credential that grants access toOEM parts for vintage Wallmaster and other discontinued floor-mounted units that newer companies simply cannot source. All compressor installations carry a five-year warranty, exceeding the standard one-year coverage common among competitors. The company maintains in-house winter storage for customers migrating to warmer climates or those preferring to remove window units during cold months, a service not routinely offered by franchise operations. Their fleet of six vehicles enables same-day dispatch during summer demand peaks, and their 24/7 customer hotline provides after-hours guidance for system malfunctions.

Customer narratives reveal both the strengths and limitations of this operation. Reviewer Gaby Lapus credits the team with locating difficult-to-find Friedrich components for a condo installation, praising the office staff for responsiveness and field technicians for maintaining a clean work area. Conversely, Cristina Muresan's account describes a contentious warranty repair where the unit was retained for multiple days and callbacks were unresolved, with the customer service representative described as uncooperative. Jill Zimmerman's experience highlights professionalism, noting advance notification of arrival times and knowledgeable service personnel. These accounts suggest service quality varies by job complexity and individual technician assignment.