West 238th St Plumbing and Heating
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About West 238th St Plumbing and Heating
West 238th St Plumbing and Heating operates as a residential plumbing contractor serving the Bronx, New York. The business holds 2 customer reviews on third-party platforms, both awarding a 1-star rating, indicating significant customer dissatisfaction. The company advertises licensed and certified plumbers who provide written estimates before commencing work and guarantee first-time repairs.
The company emphasizes professional conduct, promising neat work areas and courteous service for every job. Their website states they handle jobs ranging from minor faucet repairs to complete bathroom plumbing installations. However, the website does not list specific brand partnerships, manufacturer certifications, or specialized equipment that would differentiate them from other residential plumbers in the area.
Customer reviews describe two separate encounters that resulted in 1-star ratings. One reviewer reported unexpected charges and discovered the company records phone calls without disclosure. Another reviewer described a $85 diagnostic fee, technicians arriving without masks, and a demand exceeding $500 for further diagnosis after an initial assessment of a shower column issue. Both reviewers characterized the business as unprofessional and advised using alternative plumbers.
What Customers Say
Both reviews award 1 star, with recurring complaints about unclear pricing, a $85 diagnostic charge that led to demands for over $500 additional evaluation, and unprofessional conduct including technicians arriving without masks and staff calling a customer 'crazy' during disputes. One reviewer specifically criticized hidden fees and undisclosed call recording practices.
Services
Faucet Repair
Fixes dripping and leaking faucets in residential properties.
Emergency Pipe Repair
Handles urgent pipe repair jobs requiring immediate attention.
Drain Cleaning
Services for clogged drains in kitchens, bathrooms, and laundry areas.
Bathroom Plumbing
Complete plumbing installation for new bathroom additions or renovations.
Diagnostic Services
Evaluates plumbing issues; reviewers report a $85 diagnostic fee.