Abbey Service West

Abbey Service West is an air conditioning repair contractor operating in Brooklyn, New York. With 19 customer reviews yielding a 3.1-star average rating, the company handles residential and light commercial AC repair work. The shop maintains standard weekday hours from 7:30 AM to 5:30 PM, closing on Friday, Saturday, and Sunday. Potential clients should note the mixed feedback in reviews when evaluating whether to make a service call.

Based on customer reviews, Abbey Service West serves as an authorized warranty service provider for Friedrich equipment, including both window units and wall-mounted systems. Reviewers describe the shop as capable of handling parts replacements that require transporting units to their facility for service. The turnaround time mentioned in reviews ranges from 3 to 8 business days depending on parts availability.

Multiple reviewers describe specific positive experiences with Abbey Service West. One customer noted the team coordinated delivery around her departure time, ensuring the returned AC arrived before she needed to leave home. Another reviewer with a Friedrich window AC under warranty described the scheduling process as straightforward, with the technician determining a part was needed, transporting the unit to the shop, and returning it fully functional eight days later. A third customer mentioned receiving her unit back steam cleaned with new installation performed within 15 minutes.