Always On Energy

Always On Energy operates as a Brooklyn-based insulation and home efficiency contractor serving all five NYC boroughs, Long Island, Westchester, Rockland, and Orange Counties, alongside select areas in New Jersey. The company holds a 4.5-star rating compiled from 279 customer reviews, reflecting substantial experience with residential heating, cooling, and energy upgrade projects throughout the metropolitan region. Their service menu extends beyond insulation to encompass heat pump installations, mini-split systems, central air conditioning, high-velocity AC, and water heater solutions, positioning them as a comprehensive resource for homeowners pursuing energy efficiency improvements.

The contractor distinguishes itself through several notable credentials and partnerships. Their team includes BPI Certified Experts, and the company maintains status as a NYSERDA Trade Ally with ENERGY STAR equipment designations. A significant differentiator involves their full-service rebate processing for both PSEG and Con Edison customers, handling paperwork from initial application through completion. Their insulation capabilities span multiple materials including cellulose, foam board, spray foam, and air sealing services, complemented by comprehensive energy audits that assess the building envelope. This combination of certification, rebate navigation, and material versatility enables them to address thermal performance issues from multiple angles.

Customer experiences highlighted in reviews reveal varied interactions with specific team members. One reviewer praised technician Led for arriving within the service window, donning shoe booties to protect interior spaces, and providing efficiency recommendations alongside thorough explanations. Another customer referenced salesman Rasean for facilitating a two-week turnaround from initial contact to installation completion, with the installation team noted for organization and cleanliness. However, a third review documented significant challenges including communication delays, extended installation duration, and ongoing unresolved issues with system operation, suggesting service quality may vary by project and crew assignment.